We’re listening

We do everything we can to ensure you receive high standards of care.  However, we do recognise that sometimes, despite our best efforts, we may not meet your expectations.  Should this happen we will do our best to put things right.  If you are unhappy about your appointment booking, payment or treatment please contact the Practice Manager.  All complaints and comments regarding medical treatment will be forwarded to the relevant practitioner.  Please note that all the practitioners work as independent small businesses and use the Practice to provide facilities and manage their appointments.

We want you to be satisfied with your experience at the Practice and we will all do all we can to meet your expectations.